WHAT IS YOUR RETURN POLICY?
We offer a 21 day return policy for all unworn and unwashed merchandise. We do not offer refunds of any kind, Store Credit only.
WHAT IS YOUR SHIPPING POLICY?
All domestic orders ship FREE of charge and are always shipped within 1-2 business days. :)
HOW CAN I BE NOTIFIED WHEN AN ITEM I WANT TO PURCHASE IS RESTOCKED?
Please be sure to sign up for Restock notifications listed on the product page. You will be notified via text and/or email if the item is restocked in your size!
DO YOU HAVE A SIZE CHART?
We are a curated boutique and buy amongst thousands of different vendors and manufacturers. This means that the sizing can vary from time to time. We strive to accurately describe the sizing and fit in all of our product descriptions.
DO YOU CARRY PLUS SIZE CLOTHING?
We are currently working to expand our Plus Size assortment. We are currently working to source Plus size vendors to fit the brand! We currently offer a few different items in Plus size and they are noted in the product descriptions. :)
WHAT DO I DO IF I HAVE A MISSING PACKAGE?
We are not responsible for any lost or stolen packages. Once the tracking information indicates "Delivered” Shop Alora Eden is not responsible for stolen or missing mail. Please contact USPS directly with questions regarding shipment tracking.
DO YOU SHIP INTERNATIONALLY?
Yes! We currently ship internationally for a flat rate of $25.
WHAT KIND OF PAYMENT TYPES CAN I USE?
We accept all major credit cards such as Visa, Mastercard, Discover and American Express. We also accept PayPal, Shop Pay, ApplePay, MetaPay, GooglePay, AfterPay and Sezzle.
WHO CAN I REACH OUT TO IF I STILL HAVE A QUESTION/CONCERN?
No worries, babe! Please send us an email at email@example.com and we will be happy to chat!